In this session we join Paul Laughlin for a live recording of the latest episode of the popular Customer Insight Leader podcast. Each episode features a conversation with a leading data/analytics/insight leader. In conversation with Paul they share their career story, lessons learnt along the way an tips for others to succeed in their careers.
For this episode, Paul is joined by Tom Spencer, Head of Customer Data Science at Aviva. They explore Tom’s career, including dunnhumby, working internationally & now helping to transform a traditional insurer. Paul helps to draw out both the lessons Tom has learnt along the way & tips for other leaders and aspiring leaders